Decoded: The Science Behind Why We Buy
Decoded: The Science Behind Why We Buy book cover

Decoded: The Science Behind Why We Buy

Hardcover – March 4, 2013

Price
$5.50
Format
Hardcover
Pages
288
Publisher
Wiley
Publication Date
ISBN-13
978-1118345603
Dimensions
6.2 x 0.9 x 9.1 inches
Weight
1.62 pounds

Description

‘…he sets out to build the most comprehensive bridge yet between decision science and the day-to-day business of marketing….‘Decoded’ shows understanding behaviour is not the enemy of creativity but a springboard to it. Creatives more than anyone need to embrace it – not make it planning or research’s responsibility or assume a new video on YouTube renders the hardwiring of our brains irrelevant. Advertising will never be a science but it’s more science than most working in it realise’ (25th January 2013, http://mumbrella.com.au ) “When Phil first introduced me to this new and important understanding it crystallised my fears that the long-standing approach to marketing needed to be fundamentally re-evaluated. In his book, he not only persuasively and cogently argues his case but also shows how we need to think in new ways to maximise our marketing efficiency and effectiveness” — Sean Gogarty , Senior Vice President, Household Care, Unilever “A perfect mixture of deep ideas from visual and decision neuroscience, and clear pictures of why those ideas matter for marketing” — Colin Camerer , Robert Kirby Professor of Behavioral Economics, Caltech "A must read for marketing managers who wish to deepen their understanding of the vagaries of the consumer behavior. The difficult subject matter is presented in an accessible, logical and concise manner. I will certainly use this book in my graduate classes” — Leon Zurawicki. Professor of Marketing, University of Massachusetts "Marketing has, for a long time, been an uneasy tussle between art and science: Decoded gives the discipline a very healthy and eminently accessible push in the direction of the latter. All marketers should read it "— Philip Graves . Author of Consumer.ology From the Inside Flap “When Phil first introduced me to this new and important understanding it crystallised my fears that the long-standing approach to marketing needed to be fundamentally re-evaluated. In his book, he not only persuasively and cogently argues his case but also shows how we need to think in new ways to maximise our marketing efficiency and effectiveness” — Sean Gogarty , Senior Vice President, Household Care, Unilever “A perfect mixture of deep ideas from visual and decision neuroscience, and clear pictures of why those ideas matter for marketing” — Colin Camerer , Robert Kirby Professor of Behavioral Economics, Caltech “Over the last 10 years, there have been many attempts by marketers and their advisors to make sense of the explosion of learnings from cognitive neuroscience. But none is more useful than this: not only is the science explained clearly and precisely but the implications for marketers are made practical and understandable. Decoded is a must-read. Bravo!” — Mark Earls , Author of Herd and I’ll Have What She’s Having “At last a book that unlocks the mystery of brand equity written by a man who’s worked at the Marketing coal face for over 25 years. Decoded should be compulsory reading for all brand owners. We know, as one of Phil’s clients, that his approach is grounded in the reality of managing brands - and it works!” — Chris Barrow , General Manager Marketing, BT pl c “Phil has a way of marrying the art and the science which makes it cutting edge but practical, distinctive but simple; in short any commercial marketer cannot afford to miss this book – it will change the way you approach things forever” — Lysa Hardy , CMO NBTY Europe “With Decoded Barden gives the power of advertising empirical foundation. A must for agency planners and creatives alike” — Margaret Johnson , Group CEO , Leagas Delaney “I found this book a real page-turner. Phil Barden has the rare knack of turning scientific experiments and marketing examples into a fascinating story of how human beings really work” — Wendy Gordon , Founding Partner, Acacia Av enue Decoded: reveals the latest science behind why consumers buy what they buy reveals the latest science behind why consumers buy what they buy guides the reader pragmatically through the fascinating insights of decision science and the opportunities they provide for more effective marketing guides the reader pragmatically through the fascinating insights of decision science and the opportunities they provide for more effective marketing clearly demonstrates, through its case studies, the concrete applications of this new understanding to every day marketing clearly demonstrates, through its case studies, the concrete applications of this new understanding to every day marketing “This is a very good book that does three difficult things: it pulls together a lot of recent academic evidence on consumer behaviour from both neuroscience and behavioural economics; it consistently relates this evidence to practical marketing issues, illustrated with real-world examples; it is extremely readable. I recommend it to all marketers with more than an ounce of intellectual curiosity - and even to those with none, if they don’t want to get left behind by these developments” — Patrick Barwise , Emeritus Professor at London Business School, Chairmanof Which? and co-author of Simply Better and Beyond the Familiar “Our implicit motivations drive most ofxa0 our decisions and actions every day. Phil Barden understands this, explains it, and clearly demonstrates how to use this new understanding to the benefit of more effective, action driven, marketing” — Phil Chapman , Vice President Chocolate Category, Mondelez “The first practical application of Kahneman’s Nobel Prize-winning work to everyday marketing - brilliant!” — Paul Fishlock , Founder of ad agency Behaviour Change Partners “When Phil first introduced me to this new and important understanding it crystallised my fears that the long-standing approach to marketing needed to be fundamentally re-evaluated. In his book, he not only persuasively and cogently argues his case but also shows how we need to think in new ways to maximise our marketing efficiency and effectiveness” — Sean Gogarty , Senior Vice President, Household Care, Unilever “A perfect mixture of deep ideas from visual and decision neuroscience, and clear pictures of why those ideas matter for marketing” — Colin Camerer , Robert Kirby Professor of Behavioral Economics, Caltech “Over the last 10 years, there have been many attempts by marketers and their advisors to make sense of the explosion of learnings from cognitive neuroscience. But none is more useful than this: not only is the science explained clearly and precisely but the implications for marketers are made practical and understandable. Decoded is a must-read. Bravo!” — Mark Earls , Author of Herd and I’ll Have What She’s Having “At last a book that unlocks the mystery of brand equity written by a man who’s worked at the Marketing coal face for over 25 years. Decoded should be compulsory reading for all brand owners. We know, as one of Phil’s clients, that his approach is grounded in the reality of managing brands - and it works!” — Chris Barrow , General Manager Marketing, BT pl c “Phil has a way of marrying the art and the science which makes it cutting edge but practical, distinctive but simple; in short any commercial marketer cannot afford to miss this book – it will change the way you approach things forever” — Lysa Hardy , CMO NBTY Europe “With Decoded Barden gives the power of advertising empirical foundation. A must for agency planners and creatives alike” — Margaret Johnson , Group CEO , Leagas Delaney “I found this book a real page-turner. Phil Barden has the rare knack of turning scientific experiments and marketing examples into a fascinating story of how human beings really work” — Wendy Gordon , Founding Partner, Acacia Av enue Decoded: reveals the latest science behind why consumers buy what they buy reveals the latest science behind why consumers buy what they buy guides the reader pragmatically through the fascinating insights of decision science and the opportunities they provide for more effective marketing guides the reader pragmatically through the fascinating insights of decision science and the opportunities they provide for more effective marketing clearly demonstrates, through its case studies, the concrete applications of this new understanding to every day marketing clearly demonstrates, through its case studies, the concrete applications of this new understanding to every day marketing “This is a very good book that does three difficult things: it pulls together a lot of recent academic evidence on consumer behaviour from both neuroscience and behavioural economics; it consistently relates this evidence to practical marketing issues, illustrated with real-world examples; it is extremely readable. I recommend it to all marketers with more than an ounce of intellectual curiosity - and even to those with none, if they don’t want to get left behind by these developments” — Patrick Barwise , Emeritus Professor at London Business School, Chairmanof Which? and co-author of Simply Better and Beyond the Familiar “Our implicit motivations drive most ofxa0 our decisions and actions every day. Phil Barden understands this, explains it, and clearly demonstrates how to use this new understanding to the benefit of more effective, action driven, marketing” — Phil Chapman , Vice President Chocolate Category, Mondelez “The first practical application of Kahneman’s Nobel Prize-winning work to everyday marketing - brilliant!” — Paul Fishlock , Founder of ad agency Behaviour Change Partners Phil Barden is a proven marketer with over 25 years’ experience, including senior and international roles at high profile companies such as Unilever, Diageo and T-Mobile. Fascinated by the insights from decision science and by the value these can bring to marketing, he has latterlyxa0 immersed himself in this new field. He is now one of very few experts to combine a practitioner’s perspective with a profound knowledge of decision science, making him very much in demand among clients and conference organisers alike. In this book he bridges the gap between the world of marketing and decision science, taking the reader on his fascinating journey. Read more

Features & Highlights

  • In this groundbreaking book Phil Barden reveals what decision science explains about people’s purchase behaviour, and specifically demonstrates its value to marketing.
  • He shares the latest research on the motivations behind consumers’ choices and what happens in the human brain as buyers make their decisions. He deciphers the ‘secret codes’ of products, services and brands to explain why people buy them. And finally he shows how to apply this knowledge in day to day marketing to great effect by dramatically improving key factors such as relevance, differentiation and credibility.
  • Shows how the latest insights from the fields of Behavioural Economics, psychology and neuro-economics explain why we buy what we buy
  • Shows how the latest insights from the fields of Behavioural Economics, psychology and neuro-economics explain why we buy what we buy
  • Offers a pragmatic framework and guidelines for day-to-day marketing practice on how to employ this knowledge for more effective brand management - from strategy to implementation and NPD.
  • Offers a pragmatic framework and guidelines for day-to-day marketing practice on how to employ this knowledge for more effective brand management - from strategy to implementation and NPD.
  • The first book to apply Daniel Kahneman’s Nobel Prize-winning work to marketing and advertising
  • The first book to apply Daniel Kahneman’s Nobel Prize-winning work to marketing and advertising
  • Packed with case studies, this is a must-read for marketers, advertising professionals, web designers, R&D managers, industrial designers, graphic designers in fact anyone whose role or interest focuses on the ‘why’ behind consumer behaviour.
  • Packed with case studies, this is a must-read for marketers, advertising professionals, web designers, R&D managers, industrial designers, graphic designers in fact anyone whose role or interest focuses on the ‘why’ behind consumer behaviour.
  • Foreword by Rory Sutherland, Executive Creative Director and Vice-Chairman, OgilvyOne London and Vice-Chairman,Ogilvy Group UK
  • Foreword by Rory Sutherland, Executive Creative Director and Vice-Chairman, OgilvyOne London and Vice-Chairman,Ogilvy Group UK
  • Full colour throughout
  • Full colour throughout

Customer Reviews

Rating Breakdown

★★★★★
60%
(167)
★★★★
25%
(70)
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15%
(42)
★★
7%
(20)
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Most Helpful Reviews

✓ Verified Purchase

Putting Brain and Decision Sciences into Business Action

Decoded is a brilliant book for anyone in business; communication, marketing, sales, research, etc. It is a vivid translation of the latest findings of neuroscience, behavioral economics, cognitive and social psychology, and decision science into marketing. The balance of science, application, and examples, across a wide range of product and service categories, is just right. Decoded helps resolve many of the dilemmas people in business face; reason vs. emotions, product vs. brand, biology (global) vs. culture (local), and more. This book will also give you many tools to use in the future; concepts, mental models, new vocabulary, metaphors, case studies, and references. The variety of examples, pictures, and exercises make it an enjoyable reading. But the book's main benefit for practitioners is that it is a simple, but not simplistic, clear, and practical guide to action.
5 people found this helpful
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Decoding Why People Buy What They Do

Ever wonder why focus groups can't always predict sales? Or wonder how to design a menu so it will increase sales? Or why switching two words on packaging can significantly cause more sales? Can you predict which packaging design will be best for sales? Or why looking at Apple's logo increases your creativity by a significant amount? Or why when Tropicana orange juice redesigned the art on their carton, sales dropped dramatically?

This book explains the principles behind these dynamics and others. The science of why we buy is decoded for us in this book based on research of behavioral economics, psychology and the study of the brain. While we may think we are consciously making all our buying decisions, there are triggers and signals which sway us. This understanding seems like it would be pretty indispensable to those in marketing and business.

The author says there's an 80-90% rate of failure for new products. To ensure that products receive optimum attention, this book explains ways to accomplish this. The principles behind this can be used to create new campaigns.

The language in this book is clear with interesting examples illustrating the principles. Some of the products are British, and some aren't available in the U.S., so British readers might find the examples easier to grasp. However, the principles are applicable to U.S. brands and culture. There is a helpful summary of the chapters titled WHAT WE HAVE LEARNED IN THIS CHAPTER followed by WHAT THIS MEANS TO US AS MARKETERS. (One suggestion for improvement is to print these pages on lighter color paper stock as it was difficult to read with some of the darker colors.)

I have read other behavioral economics and marketing books and the material in here seems pretty fresh. To be an effective marketer or CEO, the information in this book as to how consumers make buying decisions, why we buy, what motivates us, what goals are we pursuing in our purchases, why we buy the products we do etc. seems fairly indispensable to successful marketing. The author has worked in marketing for large companies, so he understands how marketers work, and how to explain these ideas to be most useful to marketers. After reading the entire book, I came away with an understanding of the basic architecture of what motivates consumers to buy and how to influence them positively.
3 people found this helpful
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Excellent look at marketing from the perspective of neurological science

As the owner of a very small business without a traditional business-school background, I am eager to expand my knowledge about topics like consumer behavior and marketing. "Decoded" is a comprehensive look at consumer behavior--what makes people buy--with reference not to stale models based on presumed rationality, but on recent neurological data and studies about real-world consumer behavior. It was fascinating reading.

The author is a marketing expert with many years' experience representing very well-known consumer brands. He does a great job of marshalling scientific explanations for how people's brains work when faced with decisionmaking, applying that to consumer choice. The book is organized into six sections. The first addresses the underlying mechanisms that go into decision-making; the second looks at the moment a consumer opts for one brand or product over another; the third discusses what Barden calls the "interface," or the context in which a product is offered (whether a website, an ad or packaging); the fourth looks at ways to use the interface to tweak decisionmaking; the fifth looks at why people buy what they buy, termed a consumer's "goals"; and the last focuses on goal-oriented strategies, concrete ways to make a marketing strategy work. I especially appreciated the many concrete examples given, in which real-life consumer products and marketing campaigns are analyzed (including clear color photographs of packaging, ads, displays and so on). While some of the products used as illustrations are clearly not American (the book is published in the UK), it's easy enough to figure out the underlying point from context (or a quick Google search).

At times the writing is a bit dry but that may also be due to my lack of a marketing background. I learned a great deal from the book, especially about some widely-held myths about consumer choice, and the information in the book gave me a lot to think about in terms of my own micro-business. The book itself is of high quality: hardback, with really nice pages, and feels more like a textbook than a self-help-type book. It's extremely helpful reading for anyone who sells something, whether a small business owner like myself or someone in a more traditional business/marketing/sales field.
3 people found this helpful
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Love it.

Amazing must read for all.
2 people found this helpful
✓ Verified Purchase

Five Stars

great book
1 people found this helpful
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Real information on how to increase sales

There are many books on behavior and influence. What makes 'Decoded' different is that it gives you direct tools and advice on how to tweak your marketing to be more effective--and not by a little but exponentially. One label change on a website button increased sales by $300 million dollars a year! Tropicana lost $30 million dollars when they removed their orange from their packaging. The brand was the same; the name was the same; the product was the same. One change and poof $30 million dollars in sales disappeared overnight.

'Decoded' tells you why. 'Decoded' tells you how to improve every aspect of your marketing - from the context of the material, to positioning, to the decision/action path a consumer must follow. Our brains work largely on auto-pilot, we are not even aware of why we do things in most situations. Mr. Barden centers the book around the Nobel Prize winning thesis of Kahneman of Autopilot (Implicit) vs. Pilot Thinking (Explicit or Reflection). 'Decoded' is completely based on facts, on empirical studies and brain scans. This isn't a marketer giving you anecdotal information.

The only caveat I would offer is that the book is centered around B2C (business to consumers). All the examples are on consumer products. I haven't figured out yet how to apply many of the principles to B2B(business to business sales).

'Decoded' is vividly illustrated, contains suggestions, and every chapter has a summary of what has been learned. There is also a recommended reading section for those that want to get details on the science or learn more about heuristics and other important purchasing behavioral principles.

'Decoded' is a must read for anyone who sells on the internet, uses media, markets, or sells: in other words anyone in business responsible for sales results. It is also very instructive for consumers - why do we buy things? How, and this is critically important, do we get tricked into buying things and paying more than we should? Every page had me saying "Oh my god" this is amazing stuff.
1 people found this helpful